An influx of mail floods into corporate mailrooms every day, usually as paper. Traditionally, administrative staff manually sorted and distributed the mail to various departments. Departments filed the information in folders or scanned it to a DMS. But this was a laborious and time-consuming process.
As technology advanced, companies began a steady march towards digitization. Despite scanning documents into a DMS and putting day-forward paper-to-digital policies in place, the mailroom is a throwback wrench in that data input strategy.
A mail scanning service automatically scans, sorts, and simplifies mail (including checks), making your company leaner and unlocking the bottlenecks in your cash flow.
How does a Mail Scanning Service Work?
A mailbox or lockbox is opened for your company by a mail scanning service at a Post Office to accept physical mail. The mail scanning service also sets up an email address on its servers for your incoming email. A notification goes out to all clients, vendors, and partners to send all new communication to this mailbox and email address—along with a request to send mail in digital format moving forward if possible.
Any document received in your lockbox via physical mail, email or fax, is scanned/digitized, indexed, and stored in your ECM and ERP system.
Mail is processed daily and distributed according to your specifications. Physical documents are retained on-site for an agreed-upon period (usually 90 days), after which it is either destroyed or archived.
Benefits of a Mail Scanning Service
Until paper has run its course in the working world, it makes sense to use a mail scanning service to handle incoming mail. Here’s why:
Reduce Operational Costs
A mailroom scanning service stops paper from entering your office. That means you save on copying, copy machines, toner, and shredders. Secondly, your organization needs fewer filing cabinets and less storage space with a DMS in place. Space freed up by eliminating paper records is an additional asset to your business.
Better Control over Documents
The varied nature of incoming mail in a company means it gets routed to different teams and departments. In paper form, it is tedious to maintain control over this route. However, with a digital mail scanning service, you have better control, thanks to the DMS. All incoming documents go to a central processing center where they are organized, stored in the correct format, and then electronically disbursed with tracking.
Remote Document Access
As more businesses go paperless, teams in different locations require access to records simultaneously. A DMS stores documents in electronic formats that are immediately available to all employees, regardless of their physical location. It gets rid of the hassle of physically searching for documents. A mail scanning service allows seamless information flow between employees and raises productivity.
Minimize Errors
No matter how careful and meticulous employees might be with paper mail, they can’t compete with a digital mail scanning service in terms of accuracy. The automated workflow in a digital mailroom ensures precision in sorting and leaves no room for error. Accurate and efficient document distribution naturally raises the overall productivity in the workplace. Employees save precious time and invest more energy in their core tasks instead of rectifying errors caused by misplaced mail!
Filter out Junk Mail
Interspersed amongst relevant business documents, junk mail is an unwanted side effect of paper a mail. Physically sorting through countless papers to identify the important pieces from the direct mailers and other forms of junk mail is a time-consuming task. And of course, there is a risk of misplacing documents when tossing out junk mail. A digital mail scanning service automates this process. Important mail is stored in the appropriate digital format and forwarded to the relevant department. The system removes junk mail automatically, saving employees time and effort spent in manual sorting.
Increase Security & Compliance
Many of the documents a company receives are pertinent to the Accounts Receivables or Accounts Payable departments. Any record of a financial nature is sensitive and confidential. Financial documents help maintain the company’s legal and regulatory framework. They also contain audit records and compliance guidelines followed by the company. It is vital to keep them secure and organized. Here, a mail scanning service becomes especially useful. Digitizing such documents ensures their confidentiality and accuracy, while giving employees back time that would have been spent handling these documents. Accounting and taxation firms benefit a great deal by adopting a paperless office system.
Disaster Recovery
Natural disasters strike without warning. In such situations, offices with paper records and traditional setups suffer the most. Dealing with the complete loss of some documents hampers business continuity tremendously. In contrast, if a business has gone paperless with the help of a mail scanning service, it can mitigate this risk effectively as documents are not kept on site, but are stored on a remote Cloud server.
In Conclusion
A mail scanning service provider cuts down on the costs associated with expensive hardware and software solutions used for an in-house system. Outsourced service providers combine technical expertise and equipment with advanced technology. It lets your team focus on creating business value rather than managing the working elements associated with those decisions.
AMI provides clients with a fully managed mail scanning service. Our service includes preparing physical documents for scanning, file conversion, indexing quality control of the incoming items, and uploading the items to an agreed-upon location such as content management software, ERP, or another business system.
AMI uses PSIGEN technology to manage all documents—whether scanned, emailed, faxed, or digitally imported into the system. PSIGEN classifies documents by company and document type eliminating the need to sort them before scanning.
Ready to get started with a custom mail scanning service? Contact our trained staff. We get excited about outlining the scope of work and details for your mail scanning service project!