Business Process Case Development
We then detail how we can remove these obstacles to your productivity using automation.
When you’ve given the go-ahead of the proposal we’ll present a demonstration to all levels of your organization. You will then not only get to see what’s been slowing you down, but how the solution will solve your organizations challenges. Our customized, hands-on demos lets you see what your solution will really look like and functions.
We leverage all the ECM product suites and our services to design a solution that addresses your business process needs. Putting the right technology to work today ensures your business process management is scalable, flexible and designed with future growth in mind.
AMI understands the importance of responding quickly with the right information. Each staff member is fully certified by the respective software developer and hardware manufacturer ensuring that you receive top quality service. AMI’s average response time for support calls is under one hour.
AMI’s problem tracking database uses four levels of “Urgency” and four levels of ”Priority”. Each request is handled on a case by case basis depending upon feedback from the client.
With an AMI maintenance plan in place, all software fixes and minor releases are included from the manufacturer.
Our certified technicians will review your system at least once each year to insure it is performing at an optimum level. We will work closely with your staff on any issues or questions that arise to ensure complete system stability.
One Step Data Entry
AMI’s One Step Data Entry method, once the document is scanned the user receives the file or document electronically and simply enters the information into the ERP system and the file or documents are either route through WORKFLOW for final disposition or automatically filed away. When a file is needed again it is ca be retrieved from your ERP and routed, emailed or faxed to the requesting party.